Privacy Policy

 
 

FACTS

WHAT DOES FRONTIER BANK DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. 

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include: 

  • Social Security number and credit history
  • account balances and account transactions
  • transaction history and payment history

When you are no longer our customer, we continue to share your information as described in this notice. 

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Frontier Bank chooses to share; and whether you can limit this sharing. 

 

Reasons we can share your personal informationDoes Frontier
Bank share?
Can you limit
this sharing?
For our everyday business purposes- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.  Yes No
For our marketing purposes- to offer our products and services to you Yes No
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes- information about your transactions and experiences Yes No
For our affiliates' everyday business purposes- information about your creditworthiness No We don't share
For our affiliates' to market to you No We don't share
For our non-affiliates' to market to you No We don't share
What we do
How does Frontier Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured filed and buildings. 

We restrict access to your personal information to only those employees who need to know. We require all companies with whom we share your information to keep it confidential. 

How does Frontier Bank collect my personal information? 

We collect your personal information , for example, when you:

  • open an account or apply for a loan
  • provide account information or make deposits or withdrawals from your account
  • give us your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only: 

  • sharing for affiliates' everyday business purposes- information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

 

Definitions
Affiliates

Companies related by common ownership control. They can be financial and nonfinancial companies. 

  • Our affiliates include companies with a common corporate identity of Frontier Bank, such as Frontier Insurance and Realty. 
Non- affiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies. 

  • Frontier Bank does not share with non-affiliates so they can market to you. 
Joint marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you. 

  • Frontier Bank doesn't jointly market.

 

Questions? 

Contact us by phone or email

 Revised 09/23.
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